Privacy Policy

Last Updated: September 21, 2026

At Global Sports Nutrition ("we," "our," or "us"), we value your trust and respect your privacy. This Privacy Policy outlines how we collect, use, store, protect, and share your personal data when you visit our website https://globalsportsnutrition.in/ (the "Site") and purchase our nutraceutical products and dietary supplements.

By accessing our Site or providing your information, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We collect information to provide, maintain, and improve our services to you.

Personal Information Provided by You

When you create an account, place an order, subscribe to our newsletter, or contact customer support, we may collect:

• Identity Data: Full name, date of birth, and gender.
• Contact Data: Email address, billing address, delivery address, and mobile number.
• Transaction Data: Details about payments to and from you, and details of the Products you have purchased from us.
• Profile Data: Your username, password, dietary preferences, fitness goals (if voluntarily shared), purchases, and feedback.

Information Collected Automatically

When you visit our Site, we automatically collect certain data, including:

• Technical Data: Internet Protocol (IP) address, browser type and version, time zone setting, browser plug-in types, and operating system.
• Usage Data: Information about how you navigate and use our Site, including products viewed, page response times, and download errors.
• Cookies: We use cookies and similar tracking technologies to track activity on our Site and store certain information to enhance your browsing experience.

Sensitive Personal Data

We do not store complete credit card, debit card, or UPI details on our servers. All online transactions are processed through secure, PCI-DSS compliant third-party payment gateways.

2. How We Use Your Information

We use the collected data for the following purposes:

• Order Fulfillment: To process and deliver your orders, manage payments, and handle returns or refunds.
• Customer Support: To respond to your inquiries, resolve issues, and provide assistance.
• Personalization: To tailor our product recommendations and website content to match your fitness goals and preferences.
• Marketing Communications: To send you promotional offers, newsletters, and updates about new products (you can opt out at any time).
• Site Improvement: To analyze website traffic, monitor usage patterns, and improve our Site's functionality and security.
• Legal Compliance: To comply with applicable laws, regulations, and legal processes.

3. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share your data with trusted third parties only under the following circumstances:

• Service Providers: We share information with third-party vendors who perform services on our behalf, such as courier and logistics partners (e.g., Delhivery, BlueDart), payment processors, and IT hosting services.
• Legal Obligations: We may disclose your information if required to do so by law, in response to a court order, or to cooperate with government and law enforcement agencies.
• Business Transfers: In the event of a merger, acquisition, or sale of assets of Global Sports Nutrition, your personal data may be transferred as part of the business assets.

4. Data Retention and Security

• Retention: We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements.
• Security: We implement reasonable physical, electronic, and managerial security practices to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no transmission over the internet is completely secure, and we cannot guarantee absolute security.

5. Your Rights Regarding Your Data

Under applicable Indian data protection laws, you have the right to:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of any inaccurate or incomplete data.
• Withdraw Consent: Withdraw your consent for us to process your data for marketing purposes.
• Erasure/Deletion: Request the deletion of your account and associated personal data, subject to any legal obligations we have to retain certain information.

To exercise any of these rights, please contact our Grievance Officer using the details provided below.

6. Cookies Policy

Our Site uses cookies to distinguish you from other users. This helps us provide you with a good experience when you browse and allows us to improve our Site. You can set your browser to refuse all or some browser cookies, but this may affect the functionality of the Site.

7. Third-Party Links

Our Site may contain links to third-party websites, plug-ins, or applications. Clicking on those links may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will notify you of any significant changes by posting the new policy on this page and updating the "Last Updated" date.